Privacy Policy

Welcome to CoverMust. This Privacy Policy explains how CoverMust ("we," "us," or "our") collects, uses, discloses, and protects information about you when you visit our website, use our services, or interact with us in any way.

By using our website or services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully. If you have any questions, please contact us at keesha@covermust.com.

We collect information you provide directly to us and information collected automatically when you use our services:

• Personal identification details such as your name, email address, and phone number when you create an account or contact us.
• Insurance-related information you voluntarily provide to receive quotes or coverage recommendations.
• Usage data including pages visited, time spent on site, browser type, and device information collected automatically via cookies and analytics tools.
• Communications you send us, including emails, form submissions, and any feedback you provide.

The information we collect is used to deliver and improve our services. Specifically, we use your data to:

• Provide you with personalized insurance recommendations and coverage information relevant to your needs.
• Process your account registration and manage your interactions with our platform.
• Respond to your inquiries, questions, and support requests promptly and accurately.
• Send you service-related updates, confirmations, and optional marketing communications you have consented to receive.
• Improve our website functionality and user experience through analytics and feedback.
• Comply with applicable legal obligations and protect our legal rights.

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With insurance carriers and service providers necessary to fulfill your coverage inquiries and process applications, only as needed.
• With trusted third-party vendors who assist us in operating our website and delivering services - all bound by confidentiality agreements.
• When required by law, regulation, court order, or government request to comply with legal obligations.
• To protect the rights, safety, or property of CoverMust, our users, or the public in emergency situations.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our website. Cookies are small files stored on your device that help us recognize you and remember your preferences.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies as described in this policy.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously update our security practices to address emerging threats.

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you and request a copy of that data.
• The right to correct or update inaccurate personal information in your records.
• The right to request deletion of your personal information, subject to certain legal exceptions.
• The right to opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
• The right to withdraw consent for specific data processing activities where consent is the legal basis.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information as soon as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.